Careers

Field Application Engineer (FAE)

Tianma is a multibillion dollar international company supplying LCD display products to customers around the world with US operations based in Chino, CA, Santa Clara, CA, and Troy, MI. We offer a competitive salary and benefit package including: PTO and sick leave, 401(k), medical/dental/vision/life insurance, long-term/short-term disability insurance.

Job Description:

  • FAE will be responsible for direct customer support.  Duties include general technical discussions, defining new product specifications, communicating customer requirements and specifications with the factory team in China/Japan, providing sample schedules or anything needed from project concept through completion.
  • After sample delivery, FAE supports any technical questions in electronics, mechanicals, optics, software and any issues with customers and factory engineering team to ensure project Mass Production (MP).
  • FAE will resolve quality issues by direct communication with factory team after MP.

Key responsibilities:

  • Understand and communicate technical/engineering issues with customer/factory team.
  • Identify and resolve any program issues quickly and efficiently.
  • Lead internal and external teams in engineering and validation process.
  • Ensure cross functional team coordination and communication.
  • Manage projects and quality review.

Requirements/Experience:

  • Highly detail-oriented
  • Basic understanding of display manufacturing process.
  • 3+ years of relevant industry experience, preferred in display industry.
  • Multilingual preferred (Chinese/Japanese/English)
  • Excellent interpersonal and communication skills
  • Bachelor’s Degree, preferred in EE, or ME.

 Locations:

Chino, CA or Santa Clara, CA or Troy, MI

Job Type:

Full-time

Contact:

      Rob.li@tianma.com